Wed May 11, 2011 12:41 pm
Wed May 11, 2011 12:55 pm
MillarFromTheHalfWayLine wrote:Tried yesterday a few times, left it on Handsfree for half hour 4 times, been trying again now today and all I get is that bloke
telling me why dont I visit CardiffCityfc.Co.Uk or CardiffBlues.com.
I also read elswhere that when someone rang up for his seat they had sold his season ticket seat to someone else on e.ticketsing.
Wed May 11, 2011 1:15 pm
Wed May 11, 2011 4:24 pm
Wed May 11, 2011 4:29 pm
Wed May 11, 2011 4:35 pm
Wed May 11, 2011 4:37 pm
Wed May 11, 2011 5:03 pm
Wed May 11, 2011 5:04 pm
Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
Wed May 11, 2011 5:07 pm
2blue2handle wrote:Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
They had phones at Ninian
Wed May 11, 2011 5:08 pm
Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
Wed May 11, 2011 5:12 pm
Berwyn wrote:2blue2handle wrote:Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
They had phones at Ninian
Yes Luke they had lots of phones, just never employed anyone to answer them.
Wed May 11, 2011 5:12 pm
MillarFromTheHalfWayLine wrote:Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
Hang on a Second mate, they were not wrong when they said every call gets answered. It does, by a continual looped answerphone that puts you in a que till an operator picks up.
Theres just a long wait at the moment due the volume of calls.
No disrespect, but at Ninian Park you would just get an engaged tone and have to keep trying till it would ring. Or even worse it would just ring for ages and then cut out..
Wed May 11, 2011 5:13 pm
MillarFromTheHalfWayLine wrote:Berwyn wrote:Hang on a minute now. At Ninian Park my phone system was heavily criticised by people both inside and outside the club. I was told that the one at the new stadium would answer EVERY call.
I hate to say "told you so" but then again, why not... "TOLD YOU SO"!!!
Hang on a Second mate, they were not wrong when they said every call gets answered. It does, by a continual looped answerphone that puts you in a que till an operator picks up.
Theres just a long wait at the moment due the volume of calls.
No disrespect, but at Ninian Park you would just get an engaged tone and have to keep trying till it would ring. Or even worse it would just ring for ages and then cut out..
Wed May 11, 2011 5:20 pm
Wed May 11, 2011 5:45 pm
MillarFromTheHalfWayLine wrote:Show me where I complained about the Phone system.
I just asked has anyone had any luck getting through to an operator and the fact that I waited a few times for long periods without getting through to an operator, pretty much the same as when you ring a bank. The reason for the thread was to see how long people were generaly waiting for.
Considering they are selling 27,000 tickets for next Tuesday I expect a wait in all fairnes, yesterday it was obviously longer than the 30 minutes I was waiting and today it was a bit less.
2BLUE.
Yes mate, whilst a bit irritating, its miles better being answered by an answerphone, as your then in a que awaiting to be answered in an order of who rang first, as opposed to ringing and hanging up which is just pot luck.
Wed May 11, 2011 6:23 pm
Berwyn wrote:MillarFromTheHalfWayLine wrote:Show me where I complained about the Phone system.
I just asked has anyone had any luck getting through to an operator and the fact that I waited a few times for long periods without getting through to an operator, pretty much the same as when you ring a bank. The reason for the thread was to see how long people were generaly waiting for.
Considering they are selling 27,000 tickets for next Tuesday I expect a wait in all fairnes, yesterday it was obviously longer than the 30 minutes I was waiting and today it was a bit less.
2BLUE.
Yes mate, whilst a bit irritating, its miles better being answered by an answerphone, as your then in a que awaiting to be answered in an order of who rang first, as opposed to ringing and hanging up which is just pot luck.
Firstly read your openning post. Secondly the phone system wasn't that bad when you consider it had half the lines they got now plus it didn't cost the club a single penny. Thirdly it's amazing how calls get answered when you've got people sat there to answer them.
Wed May 11, 2011 6:43 pm
Wed May 11, 2011 8:58 pm
Wed May 11, 2011 9:31 pm
Wed May 11, 2011 9:37 pm
Wed May 11, 2011 9:54 pm
2blue2handle wrote:Phone debate, love it
Wed May 11, 2011 10:27 pm
Luke, I would take the piss out of on-line ticketing but I think I'll keep my gob shut
Thu May 12, 2011 8:48 am
Thu May 12, 2011 1:28 pm
Maesteg bluebirds wrote:I just got through, was cut off three times 7mins the first time then4 then 5, apparently when they go to answer you are cut off, or are they making money on phone calls as well?
Thu May 12, 2011 1:50 pm
Berwyn wrote:Maesteg bluebirds wrote:I just got through, was cut off three times 7mins the first time then4 then 5, apparently when they go to answer you are cut off, or are they making money on phone calls as well?
Your calls got cut off? Surely not. What 3 times?
Are you reading this Mr MillarFromTheHalfWayLine? So after all that investment the club has gone from simply cutting people off to giving them pretty music first in a loop and then cutting them off.
Thu May 12, 2011 1:56 pm
Berwyn wrote:2blue2handle wrote:Phone debate, love it
Luke, I would take the piss out of on-line ticketing but I think I'll keep my gob shut
I will defend the people who work in the ticket office though. "Ticket office staff, do's the " (well apart from the ones who do's the phones and online tickets like )
Disclaimer: Before anyone gets over protective of said on-line technologies or phones, please note that was just humour and in no way reflects how crap or not crap anything may or may not be both now, in the past or in the future (apart from the iPad2 and PS Network, which are crap).
Disclaimers disclaimer: Any comments made regarding how crap or not crap iPad2 and PS Network may or may not be was just humour. Any law suits from Apple or Sony should be sent to Annis Abraham & co Ltd and not me. Any law suits from the club should only be considered only after they've paid their lawyers from the last legal job.