Dear Sir/Madam,
I am contacting you to complain of my treatment yesterday at the above mentioned match. I was wrongfully refused entry on trying to enter the ground, I had a valid ticket which was taken from me by a derby county steward yards from the turnstile. When I asked for an explanation I was ignored and then herded away by other stewards who then proceeded to call assistance from nearby police. I was in now way rude or violent and could not believe what had happened. I spoke to police officers from South Wales who had travelled with us and informed them of the facts, requesting their help in resolving the matter. They told me that they could not overrule the stewards and that their word was final. The act by your employee was theft. I was not alone treated in this way, other Cardiff fans had their tickets confiscated on the grounds of drunk and disorderly to which I have no problems with. I was in now way drunk or disorderly, and was not at all not rude, i was in fact polite to the stewards and police, hoping they would see the error and allow me entry to the ground. This did not happen. I was absolutely disgusted by the conduct of your stewards and the confiscation of my ticket was criminal. I would hope that upon review of yesterday your good selves would see the error and justifiably refund me the value of my ticket. I look forward to your reply.
******************************************************************************************************
I doubt i will get a reply but hey.....
Loved some of the fancy dress yesterday, met some new people great fans. No way was the day wasted.