Cardiff City Forum



A forum for all things Cardiff City

' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 6:04 am

Apologies for the longer than expected downtime.

We had planned for a database and software upgrade which should have taken 2 hours.

Unfortunately an initial issue with the database manager slowed things down and pushed us back, then the software itself ran into errors as we upgraded, and finally the fallback of restoring the backup files also failed on us which added 12 hours to the process.

Sorry for the inconvenience, and we'll try our best to make sure it doesn't happen again!

Many thanks :bluebird:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 6:16 am

Thank you Owain you did your best :thumbright:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 6:50 am

Owain there is no need to apologise, these thing happen when computers are involved. You are doing a great job, many thanks :thumbup: :occasion5:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 7:35 am

Thanks, Owain. These things happen, you sorted anf we move on... :ayatollah:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 7:42 am

Owain wrote:Apologies for the longer than expected downtime.

We had planned for a database and software upgrade which should have taken 2 hours.

Unfortunately an initial issue with the database manager slowed things down and pushed us back, then the software itself ran into errors as we upgraded, and finally the fallback of restoring the backup files also failed on us which added 12 hours to the process.

Sorry for the inconvenience, and we'll try our best to make sure it doesn't happen again!

Many thanks :bluebird:

Thank you ever so much for all your efforts which will ultimately bring enjoyment to very many people. Da Iawn :clap:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 8:35 am

Igovernor wrote:Owain there is no need to apologise, these thing happen when computers are involved. You are doing a great job, many thanks :thumbup: :occasion5:

I agree, it's a good site. Far better than the other board which i find slow and clunky to use.

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 8:38 am

Diolch Owain, looked yesterday and prayed I didn't have to update anything lol.

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 8:46 am

JulesK wrote:Diolch Owain, looked yesterday and prayed I didn't have to update anything lol.

Ditto, thought it was my phone, and as I fully paid up member of the ‘technophobe society’ was in panic mode :lol:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 9:37 am

Were you anywhere near ballons at the time? :D

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 10:10 am

lordllanbradach@icloud.com wrote:
JulesK wrote:Diolch Owain, looked yesterday and prayed I didn't have to update anything lol.

Ditto, thought it was my phone, and as I fully paid up member of the ‘technophobe society’ was in panic mode :lol:


I'm in that society too lmao.

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 4:30 pm

As others have said you're doing a great job and no need to apologise, these things happen with technology :thumbright:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Thu Apr 06, 2023 4:33 pm

worcester_ccfc wrote:As others have said you're doing a great job and no need to apologise, these things happen with technology :thumbright:

Well said, Ned :thumbup: :ayatollah:

Re: ' HUGE APOLOGIES FOR THE DOWNTIME'

Fri Apr 07, 2023 5:06 am

Thanks Owain for all you do on this site, very rarely does it run into problems and is so fast compared to many. When the techno Gods are against you there is little you can do! :D :ayatollah:

Pray for me, today is the day I try and set up an industrial router wifi on my narrowboat, I have zilch tech knowledge........scared just thinking about it! :D