Cardiff City Forum



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Digital Season Tickets

Tue Jul 18, 2023 6:09 pm

Is anybody else getting this error on iPhone??

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You do not have the required permissions to view the files attached to this post.

Re: Digital Season Tickets

Tue Jul 18, 2023 6:14 pm

No
My was ok :bluescarf:

Re: Digital Season Tickets

Tue Jul 18, 2023 7:17 pm

Go to the main website and transactions
Request ticket by sms
Enter your number
You receive a link which automatically adds to your wallet
I had the same issue

Re: Digital Season Tickets

Tue Jul 18, 2023 7:27 pm

fred keenor wrote:Go to the main website and transactions
Request ticket by sms
Enter your number
You receive a link which automatically adds to your wallet
I had the same issue


Done that too and getting the same response

Re: Digital Season Tickets

Tue Jul 18, 2023 7:36 pm

All perfect on android x 2 tickets

Re: Digital Season Tickets

Tue Jul 18, 2023 8:06 pm

Yes, same issue, emailed club this afternoon

Re: Digital Season Tickets

Tue Jul 18, 2023 8:26 pm

Do you have your old season tickets saved to your wallet?

Re: Digital Season Tickets

Tue Jul 18, 2023 11:08 pm

Underhill1927 wrote:Do you have your old season tickets saved to your wallet?


It’s my 1st season ticket, never been in a position to get one before because of work/family/money issues.

Re: Digital Season Tickets

Tue Jul 18, 2023 11:12 pm

Einstein wrote:All perfect on android x 2 tickets


Android is king.

Re: Digital Season Tickets

Wed Jul 19, 2023 6:41 am

snoopystorm wrote:
Underhill1927 wrote:Do you have your old season tickets saved to your wallet?


It’s my 1st season ticket, never been in a position to get one before because of work/family/money issues.


Ah okay mate. Not sure then sorry.

Re: Digital Season Tickets

Wed Jul 19, 2023 7:27 am

Does this mean that they will only be issuing season tickets digitally? I am not a fan of things on my phone, just call me an old fashioned git :bluebird:

Re: Digital Season Tickets

Wed Jul 19, 2023 7:42 am

My only worry is for some reason they don't show in my wallet yet just showing my bank card, will the display closer to season start?

Re: Digital Season Tickets

Wed Jul 19, 2023 8:56 am

Whistler wrote:Does this mean that they will only be issuing season tickets digitally? I am not a fan of things on my phone, just call me an old fashioned git :bluebird:


Your old season ticket plastic card from last year will still work - I e mailed the ticket office yesterday and they confirmed in writing.

Re: Digital Season Tickets

Wed Jul 19, 2023 10:22 am

mugsy wrote:
Whistler wrote:Does this mean that they will only be issuing season tickets digitally? I am not a fan of things on my phone, just call me an old fashioned git :bluebird:


Your old season ticket plastic card from last year will still work - I e mailed the ticket office yesterday and they confirmed in writing.

Thank You :clap:

Re: Digital Season Tickets

Wed Jul 19, 2023 10:35 am

They fixed mine this morning, had a new link via email from tickcets@cardiffcity.co.uk,
i have now added the card to my wallet

Re: Digital Season Tickets

Wed Jul 19, 2023 11:36 am

boglin wrote:They fixed mine this morning, had a new link via email from tickcets@cardiffcity.co.uk,
i have now added the card to my wallet


Hopefully they’ll get to my email soon then lol

Re: Digital Season Tickets

Thu Jul 20, 2023 10:15 am

All sorted, ended up phoning the ticket office this morning, they cancelled the link and tickets and re-issued new tickets and links for both myself and my daughter.

Roll on the new season, can’t wait to get back down CCS :ayatollah:

Re: Digital Season Tickets

Fri Jul 21, 2023 2:11 pm

snoopystorm wrote:All sorted, ended up phoning the ticket office this morning, they cancelled the link and tickets and re-issued new tickets and links for both myself and my daughter.

Roll on the new season, can’t wait to get back down CCS :ayatollah:

Best way mate. In person is always my choice :old: