Ticket office sort it out

Considering we are playing Stoke at home in the FA cup you would think that the ticket office would be open for business especially as many late tickets will be sold today. I have tried ringing them from 10.30 onwards and have failed to get through for the past 20 mins. The line rings and is not answered. Us fans surely deserve a better service.

Considering we are playing Stoke at home in the FA cup you would think that the ticket office would be open for business especially as many late tickets will be sold today. I have tried ringing them from 10.30 onwards and have failed to get through for the past 20 mins. The line rings and is not answered. Us fans surely deserve a better service.

i was getting my bro a ticket for leedfs game for his birthday. i rang for 5 days with no answer. went down on the day of the game and got one

Considering we are playing Stoke at home in the FA cup you would think that the ticket office would be open for business especially as many late tickets will be sold today. I have tried ringing them from 10.30 onwards and have failed to get through for the past 20 mins. The line rings and is not answered. Us fans surely deserve a better service.

Probably very busy answering people like yourself - keep trying. Or if your near enough go down. You wont have any problem getting a walk up ticket tonight anyway. Just get there a little earlier than you normally would.

Considering we are playing Stoke at home in the FA cup you would think that the ticket office would be open for business especially as many late tickets will be sold today. I have tried ringing them from 10.30 onwards and have failed to get through for the past 20 mins. The line rings and is not answered. Us fans surely deserve a better service.

Probably very busy answering people like yourself - keep trying. Or if your near enough go down. You wont have any problem getting a walk up ticket tonight anyway. Just get there a little earlier than you normally would.

Thats good advice but my point is that on days when we have important games and need to sell the tickets you would think that the ticket office would be adequately staffed.I am just wondering how many fans have rang several times this morning and have just given up in frustration.This service is clearley in need of improvement.

i rang them at 10 o clock, got through first time, and then my m8 did, then his dad.........maybe your phone is a jack phone??

aye luck of the draw. John wayne was always quick on the draw though

i rang them at 10 o clock, got through first time, and then my m8 did, then his dad.........maybe your phone is a jack phone??

Nothing wrong with my phone. I have finally got through on the 22nd attempt and 35 minutes. Although previous good advice suggested to go to the ground early and sort it out, my point is that we shouldn't have too because we have the technology to charge up our season tickets and stadium cards to avoid the hassle. I just hate to think that we may be losing out on potential ticket sales because we can't be bothered to adequately staff the ticket office.

i rang them at 10 o clock, got through first time, and then my m8 did, then his dad.........maybe your phone is a jack phone??

Nothing wrong with my phone. I have finally got through on the 22nd attempt and 35 minutes. Although previous good advice suggested to go to the ground early and sort it out, my point is that we shouldn't have too because we have the technology to charge up our season tickets and stadium cards to avoid the hassle. I just hate to think that we may be losing out on potential ticket sales because we can't be bothered to adequately staff the ticket office.

Couldn't you have just sorted it online?

i rang them at 10 o clock, got through first time, and then my m8 did, then his dad.........maybe your phone is a jack phone??

Nothing wrong with my phone. I have finally got through on the 22nd attempt and 35 minutes. Although previous good advice suggested to go to the ground early and sort it out, my point is that we shouldn't have too because we have the technology to charge up our season tickets and stadium cards to avoid the hassle. I just hate to think that we may be losing out on potential ticket sales because we can't be bothered to adequately staff the ticket office.

Couldn't you have just sorted it online?

Not sure how to do it but when booking something as important as tickets, I like to actually talk to someone just to make sure. Although your suggestion might be a good alternative, It still doesn't make up for the fact that our ticket office telephone system should be improved.

i tried to do mine online and it kep saying my seat didnt exist, now im pretty sure ive been sat in it for 2 years (not non stop) but it started didging me right out so i just rang up and shouted things and think i got my ticket now....

The online ticket site is

https://www.eticketing.co.uk/cardiffcity/default.aspx

Create an account, if you're a ST holder it gets automatically added. Used it a few times, never had any problems as yet, touch wood.

The online ticket site is

https://www.eticketing.co.uk/cardiffcity/default.aspx

Create an account, if you're a ST holder it gets automatically added. Used it a few times, never had any problems as yet, touch wood.

Thanks for your help. Cheers